Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, upload documents, or communicate with us. We automatically delete all uploaded files from our servers after a short period to protect your privacy.

1.1 Information You Provide

This includes account information such as your name, email address, and any other information you choose to provide when using our services.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and how you interact with our services, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

2. How We Use Your Information

We use the information we collect to operate, maintain, and provide our services. We do not access the content of your files unless required for support and with your explicit permission. We may use anonymous usage data to improve our service.

Specifically, we use your information to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you for customer service, updates, and marketing purposes
• Process your transactions
• Find and prevent fraud

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

3.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Preference Cookies: These cookies allow our website to remember choices you make (such as your language preference) and provide enhanced, more personalized features.

3.2 Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to help us understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website, including:

• Pages you visit
• Time spent on each page
• Links you click
• Your geographic location (country and city level)
• Your device type and browser
• How you arrived at our website

4.1 How Google Analytics Works

Google Analytics collects information anonymously and reports website trends without identifying individual visitors. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

4.2 Google Analytics Data Retention

We have configured Google Analytics to retain user and event data for 14 months. After this period, the data is automatically deleted.

4.3 Opting Out of Google Analytics

You can opt out of Google Analytics by:

• Using our cookie consent banner to decline analytics cookies
• Installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout
• Adjusting your browser settings to block third-party cookies

For more information about how Google uses data, please visit Google's Privacy Policy.

5. Data Security

We take data security seriously. All file transfers are encrypted using SSL/TLS. We implement a variety of security measures to maintain the safety of your personal information and documents, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. File Deletion Policy

To protect your privacy, all files uploaded to our servers are automatically and permanently deleted after a few hours. We do not keep copies of your documents.

7. Third-Party Services

We may use third-party services for analytics and advertising. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP address.

7.1 Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7.2 Advertising Partners

We may partner with advertising networks that use cookies and similar technologies to provide more relevant advertising about our services on other websites. These partners may collect information about your online activities over time and across different websites.

8. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can manage your account information through your account settings or by contacting us directly.

8.1 Access and Correction

You have the right to access the personal information we hold about you and to request that we correct any inaccurate information.

8.2 Data Deletion

You have the right to request deletion of your personal information. Please note that we may need to retain certain information for legal or administrative purposes.

8.3 Opt-Out Rights

You have the right to opt out of:

• Analytics Tracking: You can decline analytics cookies through our cookie consent banner or use browser settings to block tracking
• Marketing Communications: You can unsubscribe from marketing emails by clicking the unsubscribe link in any marketing email
• Targeted Advertising: You can opt out of interest-based advertising by adjusting your browser settings or using industry opt-out tools

8.4 Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. We currently do not respond to DNT signals.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

For significant changes, we may provide more prominent notice or seek your consent as required by law.

12. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us at:

• Email: privacy@pd-ai.io
• General inquiries: hello@pd-ai.io